There are several possible reasons why you may be logged out from the GPL Portal.
Please login again to continue your application. Alternatively, you can email contactus@profamilyleave.gov.sg to report on the error you have encountered. Please include a description and screenshot of the error so that we can address the issue more effectively.
You can email contactus@profamilyleave.gov.sg to report on any technical issues faced when submitting a claim. Please include a description and screenshot of the issue.
Please clear the cache and cookies of your internet browser and try submitting your claim again. Alternatively, you may close your browser and try to login again or use a different browser.
Please log in to GPL portal using the following browsers:
If you still face the same error, please click on "error on page" message at the bottom left hand corner of the screen, capture a screenshot of the pop-up message and email to contactus@profamilyleave.gov.sg for investigation.
Your CorpPass Administrator has not granted you access to transact on behalf of your company. Please contact your CorpPass Administrator.
If you are submitting the claim for your/your employee’s second youngest child, please ensure that the declared leave dates are before the youngest child’s date of birth. Otherwise, please indicate your/your employee’s youngest child’s date of birth if the leave is taken after the youngest child is born.
The parent’s ID in our database may be different from the one that you have indicated. Please input the parent’s ID as indicated in the child’s birth certificate. If you still encounter the error message, please email contactus@profamilyleave.gov.sg for assistance.
We are unable to retrieve your particulars from MyInfo. However, you can continue with the GPL application by completing the required particulars. If you still encounter the error message, please email contactus@profamilyleave.gov.sg for assistance.
Last Updated on: Monday, Nov 30, 2020 at 5:01 PM